カテゴリ:Player

快適に視聴できる環境を教えてください

回答ID:20

In order to enjoy eContent's high quality streams, the following are required. Stable internet Compatible playback device

Stable internet

Please use an internet connection with a sufficient speed (above 20Mbps for FHD) and small speed fluctuation. Regular mobile networks, fiber networks, and a common internet shared within a building have a "peak time" during which the internet speed dramatically drops and becomes unstable.

[Network Peak Time: Weekdays and weekends 11:00-13:00, Weekends 18:00-23:00]

When the internet is slow, high resolution streaming is difficult and the video may pause frequently. Your internet speed can be check at FAST.com or speedtest.net.

Compatible playback device

High quality streams may not be possible when using old devices with poor performing batteries, as well as when enabling features such as a low power mode and battery saving mode.

Related FAQs

Cannot play the content properly.

Play often stops and cannot be viewed smoothly

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