Debit or pre-paid card fails on transaction.

When using a debit or pre-paid card (VISA debit card, JCB pre-paid card, etc.) and other loading type card services, a processing fee smaller than a dollar amount may be charged in order to make sure that the account is active.

If the available balance on the card is not enough for the purchase, or the balance becomes insufficient due to the processing fee transaction, the purchase transaction will fail.

Please make sure to have enough balance on your card when purchasing. The processing fee to check the active status of the card will be voided or refunded immediately so you will not have to pay.

Related FAQs

There is an unexpected small charge on a credit or debit card.

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