There are few reasons why you may not receive the account registration email. Please note that you can attempt to register a new account multiple times using the same email address and username.
Please check your junk/spam folder on your email application.
In the case of Gmail, our email may be sent to the "Promotions", "Social", or "Spam" folder and you may not see the email in the regular inbox. Please visit this link for more details.
There is a spam email filter when using email provided by a mobile phone carrier. This may cause our email to not reach your inbox By adding the domain below to your inbox filtering settings, you will be able to receive emails from eContent.
If the issue continues, please also include a phone number along with your email when contacting so we can ensure to get in touch with you.
Please note that in some cases our reply may not reach you due to the filtering of your e-mail software or other reasons. Please be sure to include your phone number when making an inquiry.(Sorry We are japanese only.)